Archives: Services

Your Computer Network Specialists

Computer Doctors on Call Ltd. is your computer and network support specialist. As your full scale service provider, we apply a process-driven approach to your digital infrastructure, building and expanding your network as needed in real time.

We manage your entire tech lifecycle from our first onboarding meeting. With a deep knowledge of your current infrastructure and your vision for the future, we can translate that vision into a fully functional, future-proofed network.

What We Bring to Your Network Computer Support

Our objective at Computer Doctors on Call is clear – we quickly diagnose and treat your systemic network issues and shore up your infrastructure from all angles. From the initial meetings to implementing strategic plans step-by-step, you have an IT systems partner that will always provide good advice over the phone and great technicians on the ground.

We’re dedicated to continuous improvement. We rely on our years of expertise to mitigate your support issues. Over time, we learn even more about the needs of your infrastructure. As time passes, you can expect even better service as your requirements naturally become more complex. We’re a computer networking services company that grows with you.

You may have very well outgrown your current IT services provider, or you may have yet to find the computer network specialist that can truly handle the full width and breadth of your digital needs. The dedicated specialists at Computer Doctors on Call Ltd. are ready to serve you in any capacity. Call or email us today to get the process started.

Your Fullscale Computer Network Team

Have you considered hiring an in-house computer technician networking specialist, only to find out that you would be paying for needless downtime or for a generalist who could not keep up with the real time needs of your organization?

Imagine being able to hire a network specialist with decades of experience for the same amount of money – less money, actually.

The computer network technician that you need should have decades of experience. Trying to find an individual with the same amount of expertise as us will be difficult and costly. We can solve problems more quickly than even the most talented in-house computer and network technician.

Wants to be your virtual computer network support technician team

We are the team with experience in all network situations – not because we have one Superman, but because we have a network of talented and specialized individuals. These are people who know how to step aside and let a colleague handle a problem. They also know how to step in when their expertise is the one that is needed.

Aside from real time building and expansion for your network, there are many other advantages to hiring Computer Doctors on Call Ltd. as your ongoing network specialist.

First, you completely eliminate the overhead that comes with hiring an in-house employee. You’ll save money right off the bat. There are no insurance, training or other overhead fixed costs to pay upfront (before you get any service at all, by the way).

Second, instead of dealing with turnover when your in-house generalist decides to leave, why not invest in a remote team and completely remove the concept of turnover from your network infrastructure?

Third, you pay only for the service that you receive. An employee will need a vacation. A single person may get sick unexpectedly. He or she may have a child who needs assistance in the middle of a company crisis. You pay for all of these instances, you receive no services, and you have to take it. However, as a group of interconnected individuals and processes, we don’t get tired. We don’t take vacations.

In short, Computer Doctors on Call Ltd. is always on call. Take advantage of our experience. Leverage an outsourced team to ensure the safety and viability of your IT infrastructure. We are ready to help you build right now – give us a call or an email to get the process started.

The Link Between Your IT Backbone and Your Company Infrastructure

Your network computer systems administrator is the link between your IT backbone and the people who rely on it. The success of your internal communications and customer facing services both come from the way that your network administrator translates your company vision into your digital infrastructure.

What should you look for in your network administrator?

The Basics

Regardless of how complex your networking hardware may be, a good administrator always understands the core functions of your infrastructure. We can help you set up and troubleshoot wired and wireless setups, NICs and hardware/software combinations of any brand.

Networking Protocol

Computer Doctors on Call Ltd. will provide you expertise on all common networking protocols, including IPv4 and IPv6.

Deep Knowledge of Operating Systems

Your infrastructure can function off of any operating system – we can troubleshoot, expand or build around your chosen OS. We also build and expand server systems based off of Windows 2003, Windows 2008, Mac OS X, or any flavor of Linux/Unix, including Debian, RedHat and Ubuntu.

Key Network Services

Computer Doctors on Call Ltd. is your one-stop networking services shop. We have years of expertise in industry standard key network services. These services include FTP, HTTP, DNS, WINS, IMAP, DHCP and other, less common services as well. We will set up your file and print services, your email client, distributed applications, and directory and name services.

Technical Skills

Aside from the networking services that we can build and maintain for you, we also have the practical, ground level skills to help you install, update, configure, optimize and troubleshoot any aspect of your network. We love getting our hands dirty so that you don’t have to.

Project Management

If you need a technical eye when your network plays an integral part in essential projects, Computer Doctors on Call Ltd. can serve as this watchdog/technician of last resort.

We ensure that you always have the right level of tech support available in real time regardless of the scale of your project. We can also help you in terms of a needs analysis and capacity planning so that your services and apps deliver the performance that your project demands now and in the future.

As your computer network administrator, Computer Doctors on Call Ltd. provides full service repair and maintenance for your IT infrastructure. We service the Toronto, Barrie, Wasaga Beach, Collingwood, Thornbury, Meaford and Owen Sound locations in Ontario – and we are ready to serve you today.

Partner With Us for Your Computer Network Needs

Your company is only as successful, profitable and efficient as your network is.

Does that seem like a bold statement? Try operating with a less-than-sufficient network, and you’ll find out quickly how critical a smoothly running one is.

You need a partner who can ensure that your network operates smoothly and efficiently. Computer Doctors on Call Ltd. can be that computer networking service provider. We’re leaders in our field when it comes to offering a full range of networking services.

What you should know about our services

Having a robust, reliable and fully functioning network is absolutely essential for your business or organization. To meet that need, we provide a range of computer networking services. For a new client we start with an audit, then upgrade, repair or maintain the network you already have. We customize our services per your unique requirements.

Some typical networking services include:

• Routing and switching
• Firewalls
• Security appliances
• Intrusion Detection
• Intrusion Prevention
• Breach Mitigation
• Deployment
• WAN optimization
• VoIP
• Unified communications
• Quality of Service (QoS)
• Wireless
• Cloud Computing

How we provide computer networking services

Computer Doctors On Call Ltd. is a computer networking services company providing services to businesses in the Greater Toronto Area and points north. Areas served include Barrie, Wasaga Beach, Collingwood, Owen Sound, Thornbury and Meaford.

We offer services both on-site and remotely. Our qualified networking professionals will come to your location and provide the support you need, when you need it, even if it’s on short notice. We strive to provide the fastest yet most thorough service possible so you can get back to usual business and productivity as quickly as you can. We know your team’s time is money. It’s important to us that you don’t have more down time than necessary.

Our experienced professionals are here to help your business simplify its everyday processes and increase efficiency.

With CDOC Ltd. as your single point of contact for all things IT, you can:

• Enjoy increased productivity – with less downtime due to broken technology
• Concentrate on your business goals – while we handle all of your technology needs
• Maximize your return on IT investment – with technology that will increase your ROI
• Protect your electronic assets – we make sure your data and network are secure
• Reduce stress – with technology that is truly worry-free

CDOC Ltd. has the computer network support that can propel your business to higher success. With IT support and expert computer services, you can rely on us to provide everything you need to keep your technology running at its optimal level.

Frequently asked questions

It’s typical to have many questions about the services we provide. Each customer is different and thus varies in what they need to know. But here are a few frequently asked questions about our services:

Q: What company types and sizes do you serve?

A: We are adept at serving companies large and small, from those that have 10 desks upwards of 100 desks. That includes businesses and organizations in a wide range of industries.

Q: Do I need to set up an appointment in advance?

A: If that works out for you, that’s fine, but we understand that many networking issues are urgent and unexpected. Whatever the need, please get in touch with us. We’re here to help.

Q: Can I trust you with my network?

A: We’ve accumulated more than 30 years of experience in the computer networking industry, and we understand that your data and network are some of your most treasured assets. We are committed to providing quality service that meets your expectations.

Do you have more questions? We are happy to provide information, answers and insight. Whether you need more details or are ready to explore how we can partner with you to provide quality computer networking services, give us a call or send an email today.