Archives: Services

Complete Network Setup For Your Business

Take Your Computer Network Setup to the Next Level!

Is your computer network setup working for you? Does it provide the infrastructure you need to run your operation as efficiently as you’d like? Is the network as robust as you need it to be?

The dedicated experts at Computer Doctors on Call are here to help with your computer network setup and ensure it will serve you well now – and five years from now. We’ll help you choose the setup that best suits your business and optimize your vital network components. We’re ready to help you create the network infrastructure of your dreams (your most practical dreams, of course).

Not sure what you need? We’ll work with you to plan the infrastructure of your computer network to ensure it meets your needs – today, and when your business grows. We can help you choose and configure your operating system, hardware and software. We are familiar with all industry standard network protocols, and we can optimize your network to your liking no matter how complex it may be.

That’s not all. The dedicated experts at Computer Doctors on Call Ltd. recognize that setup is not finished until everything has been tested. Once all parties are satisfied with the integrity of your network, we’re still available to provide the support you need.

It’s important to us that you’re happy. That’s how we’ve grown our business. If you find that any aspect of your infrastructure is not performing to your standard when it counts, simply give us a call or send us an email so that we can fix the problem.

By now, you know, we are committed to helping our clients build secure, reliable networks that perform seamlessly.

With this in mind, here are some of the network services we provide:

• Site audits, including cyber security network audits and Pen Testing
• New network design, setup, and configuration
• Network hardware installation and configuration
• Server setup and configuration
• Active Directory design and configuration
• Network security
• Configure file and printer sharing
• Configure Internet access
• Firewall implementation
• Install and configure intrusion detection systems
• Install and configure server, network, and client-based security software
• Wireless networking
• Set up and manage remote access
• Network reengineering and management
• Network troubleshooting and repair
• Data backup solutions
• Hosted network solutions

Enjoy numerous benefits, including:

• Onsite support – Some repairs require onsite support, and we’re committed to providing it promptly
• 24/7 remote monitoring – We detect potential problems before they manifest into disasters
• Reliable network equipment – We ensure that your network is solidly built with quality components
• Improved security – We understand modern security threats and recommend appropriate measures to minimize and mitigate your risks
• Minimal disruptions – Our proactive approach to network security coupled with secure data backups ensure that should something go wrong, you can recover quickly

Make sure that your network setup is relevant and practical – trust your infrastructure to the dedicated experts at Computer Doctors on Call Ltd. We are here to make sure that everything about your setup runs smoothly, from planning to execution.

Give us a call or an email today to get the process started.

Computer Network Repair When You Need It

A strong network serves as the backbone of almost any business — large or small. When that network goes down or is compromised, everything all but stops.

That’s when you need the comprehensive and professional computer network repair offered by Computer Doctors On Call Ltd., serving Toronto, Barrie, Wasaga Beach, Collingwood, Thornbury, Meaford, Owen Sound in Ontario with cost-effective data recovery services and onsite computer repair.

Computer Doctors On Call Ltd. has been working with businesses in the Greater Toronto area since 1986. Our motto is “a BAND-AID solution is not enough”.

We don’t offer temporary fixes when the network fails, but dig in and create solutions that last. Our computer network repair services technicians bring an arsenal of software and hardware assets to your office to ensure fast and effective network recovery. We are on call for quick and efficient deployment whenever needed because we know downtime costs you money.

What is included in our computer network repair services?

Computer networks are complex, so there are no real set services. In fact, often a number of different approaches are necessary to get the network working at peak efficiency again. Typically, computer network repair involves things like resolving conductivity issues and data recovery.

Our computer network repair technicians will not just look to solve one key problem either. Their job is to do a full and comprehensive network assessment to eliminate vulnerabilities that put the system at risk of failure or slow down. We’re proactive in preventing network issues in the first place. We offer data backup services and full disaster recovery in case the unthinkable happens.

How fast do the computer network repair technicians begin working on a problem?

With offices in both Toronto and Wasaga Beach along with remote capabilities, we offer fast deployment. Our computer repair technicians bring the necessary software and hardware with them to complete a repair too. We guarantee timely service when you call.

Why is Computer Doctors On Call Ltd. the right company for computer network repair?

With over 30 years of experience under our belts, Toronto businesses know that Computer Doctors On Call Ltd. delivers when there are network problems. Customer satisfaction is the metric we have built the business around, and after 30 years, you know we can provide cost-effective and quick computer network repair when you need it.

Having problems with your network or want to avoid future ones? Call Computer Doctors On Call Ltd. now for more information about our computer network repair services.

On-Site Computer Repair – Save Time and Money While Being Efficient

When you have a computer network issue, it’s typically a stressful situation. Problems can happen without warning and often at the worst possible time – enough to send your stress level soaring.

You’re concerned about down time, inconvenience and cost. But there’s help available. At Computer Doctors On Call Ltd. we provide on-site computer repair services so you can get back to business as quickly as possible.

Some of the benefits of on site computer repair include the following:

• We come to you, so you don’t have to disrupt your usual workflow and routine any more than it’s already inconvenienced.
• We are typically able to schedule an appointment soon after you contact us. And when we arrive on site, we work quickly and efficiently. Our goal is to get you back to working normally as quickly as possible.
• Without having to go anywhere to get your computer equipment repaired, you don’t have the many costs associated with off-site repair. Those include transportation and wasted work time. You save money – better for your budget.
• Our technicians are thoroughly trained and experienced in their field. Our experience (established in 1986!) allows us to provide superior service. We can be trusted with your business’s most valuable assets – your data and computer network. We make sure the computer problem you are experiencing is resolved correctly the first time. We want your equipment to be up and running quickly and at full operation.

Computer Doctors On Call Ltd. offers a full range of computer maintenance services to our clients, and we provide those services at a client’s place of business. We send whatever hardware, software and repair people you need directly to your location. If you prefer, we can also offer remote services.

We guarantee exceptional and timely service, provided with the utmost in integrity. Our technicians are professional and experienced. This can enhance your peace of mind and lower your stress level. We strive for the best in client service and satisfaction. We’re not happy until you are.

We service many Ontario locations on-site, including Toronto, Barrie, Wasaga Beach, Collingwood, Thornbury, Meaford, Owen Sound. And we welcome you to become our newest client. When you need on-site computer repair and maintenance, please contact us.

Frequently Asked Questions About On-Site Computer Repair

Q: What types of computer issues do you handle? Do you only provide computer repair on site?

A: We handle a full range of maintenance and repair issues, whether they are routine or urgent. We provide on-site and remote services.

Q: Do you only handle urgent computer repair issues?

A: No. Although we do handle urgent and unexpected computer issues of all types, we also handle routine maintenance such as upgrades and installations.

Q: What should I do if I need computer repair or maintenance on-site?

A: Simply call or email us at any time. A qualified professional will respond as soon as possible.

Professional Data Recovery Services for Ontario Businesses

Your business relies on the integrity of your data. What is your plan in an emergency situation? What is the protocol if you suddenly can’t access important files? Or worse yet, what do you do if the system crashes and there’s a danger of losing all of your information permanently?

Any of those scenarios probably fill you with dread. What you need is an on-call computer data recovery service. A professional, reliable company with an experienced staff. Whether you’re in Toronto, Barrie, Wasaga Beach, Collingwood, Thornbury, Meaford, or Owen Sound in Ontario, Computer Doctors on Call Ltd. can fulfill all of your technology needs on site and on time.

Local Data Recovery Services You Can Rely On

You don’t need just any data recovery. You need a partner that you can depend on.

Secure data recovery services offer your business an extended branch of your IT team. Our experienced technicians can help you navigate the intricacies of the technology that you need to function at optimal speed for your customers.

CDOC offers comprehensive services to help our clients fully master their IT security and functions. We understand exactly how important your data is to your business. Your ability to maintain your system means that you’ll be able to serve your clients at the level they’ve come to trust.

We understand the importance of serving your customers because our word is our bond with our own clients. Our customers keep us on call because they know that we bring a wealth of experience and we’ll get them back online and in control in the shortest amount of time possible.

Our Professional Data Recovery Services

Data loss can happen for a number of reasons. Your system might have fallen prey to malicious programs. An employee may have accidentally deleted or compromised files. You might have had a malfunction with your hardware or you may have even had a physical incident in the office, such as fire or flood.

When you work with CDOC we assess your current system, what went wrong, and how to get you back on track. We’ll also offer comprehensive education on how the situation happened in the first place. This level of expertise allows you to develop the best practices to properly protect your information at all times.

Data loss can have a tremendous impact on a business. A loss of data can mean downtime that costs business in the short term but it can also compromise your business reputation with your customers.

Partnering with CDOC Ltd. means that you’ll have the best IT staff at your disposal to protect your sensitive data at all times.

If you’re looking for a partner to better meet your data recovery needs, contact us today.

If you are suspicious your computer has a virus, time is of the essence. It does not matter if it is spyware, malware, a Trojan attack or another means of digital compromise. If it’s in the network, you need to act immediately.

If you take advantage of our computer virus removal service right away, there’s a good chance we will be able to return your network to working condition in a timely manner.

When in doubt, reach out to our virus removal service right away to determine if your computer network has been compromised.

Effective Computer Virus Removal

We are proud to use cutting edge virus removal techniques. Our approach has proven successful for countless clients. Part of the reason why our techniques are so successful is we take the time to resolve all issues. Our measured and comprehensive approach to virus removal will clean your computer network of malware, spyware and other threats.

Why a Professional Computer Virus Removal Service is Necessary

Ask anyone who has attempted a DIY (do it yourself) approach to computer virus removal and they will likely testify it did not go well. Unless you or your team really knows what they’re doing, virus removal is not the type of project the average person can handle on his or her own (even if they are “good with computers”). There is no reason to take a chance with the data on your computer. You have too much to lose. If your information is compromised, hackers will have access to everything from usernames and passwords to financial data and beyond. Regardless of how hard you try, you probably won’t be able to protect your network from all viruses. You need a proven computer virus removal service on your side to eliminate the virus and get your network back under your control.

Computer Virus Removal Service FAQ

How did my computer get a virus when I have anti-virus protection?

The majority of our customers have an anti-virus program that proved ineffective. In many instances, the infection disables the anti-virus software. Once this software is disabled, it will do everything from blocking web browsing to launching those annoying pop-up ads and more. The unfortunate truth is anti-virus vendors find it difficult to stay up-to-date with the steady stream of malware.

This is true for the industry’s biggest players from McAfee to Symantec. All in all, such popular anti-virus programs do a decent job of thwarting digital threats, yet there is only so much these companies can do when several thousand pieces of new malware emerge every single day. You need our virus removal service to ensure your computer is completely safe.

If the virus is blocking web access, can your virus removal service still help?

Spyware Removal Service for Business

Spyware can pose a serious risk to any person using a computer. But for a business owner, the risk increases exponentially.

Viruses and spyware come in a lot of shapes and sizes. While anti-virus programs can be effective in removing some of these issues, they are often inadequate to keep up with the newest threats.

At Computer Doctors on Call Ltd., we realize exactly how detrimental these types of programs can be to your business. We offer expert spyware removal service so that your team can confidently get back to work. You need to know your network and the data stored within it is secure.

Dangers in Spyware and Viruses for Your Business

Spyware is part of the online world. Not all of it is malicious, but it can be damaging to your computer processes. In extreme cases, it can be nefarious in nature. In general terms, spyware is made to keep track of the computer user’s activity.

Spyware and viruses also include the more dangerous programs which are geared to cause damage or steal information.

For the average citizen, this is a fear because it can cost you money and time. It can lead to a loss of sensitive data, such as bank records and login information.

For a business, this threat is multiplied. Loss of client data can represent more than just monetary loss. It can permanently damage your company’s reputation.

Because you have multiple employees, the possibility of accidentally downloading spyware into your system is increased. If your system is networked, a spyware program or virus can potentially impact the entire organization.

Top Questions Companies Ask About Spyware Prevention

Because spyware can pose such a great risk, it’s only sensible to look for ways to minimize the possibility that your company will have an issue.

Here are some of the most common questions about prevention:

What’s the most common way that companies are infected with malicious spyware?

Often malicious spyware is downloaded or allowed access by an employee. There are studies today which suggest that nearly 100% of employees do things during the work day that can compromise your network security. In many of these cases, it’s a lack of knowledge of best practices.

What can my company do to prevent infection?

Comprehensive employee training can help eliminate some of the risks. Often, employees are simply unaware of some of the dangers. Regular up-to-date education on best practices, the latest threats and security protocol can help your staff better recognize possible problems before they begin.

Can we detect spyware immediately?

Yes and no. Malicious spyware is often made to be undetected, so you may not see any outward signs. A skilled professional can find and eliminate any sort of malicious program for your company.

CDOC Spyware Removal Service

At CDOC Ltd. our dedicated technicians are skilled at spyware detection and removal. We offer dependable service so that your business doesn’t experience extended downtime. We can remove any threats and give you a comprehensive report on your system.

If you’re looking for spyware removal services in Toronto, Barrie, Wasaga Beach, Collingwood, Thornbury, Meaford, or Owen Sound in Ontario, CDOC can come to your location. We offer budget friendly, comprehensive IT services for any size business.

Today, businesses face a new threat, one that impacts not just their reputation but intimately intrudes on the lives of their customers and employees — information theft.

The networks that exist in the business world are complex with hundreds of possible intrusion points. By the time your staff notices a problem and contacts a professional computer network repair service, the damage is already done. Cyber-criminals prey on weak security practices making it more important than ever to reconsider network protection.

Savvy enterprises understand this and look for actionable computer network security BEFORE there is a security breach.

That is where computer network security services come into play. Computer Doctors On Call Ltd. has been serving the computer network support needs of businesses in the Greater Toronto area including Owen Sound, Barrie, Wasaga Beach, Collingwood, Thornbury and Meaford with onsite visits and remote management since 1986.

As network security professionals, our computer network technicians work to close loopholes and decrease incidents of privacy spoofing and information theft.

We look for protocol weaknesses that may someday be exploited by hackers and help businesses manage and meet compliance mandates.

For most companies, it’s not a matter of if they will be breached, but when and how.

Having a professional network security team is a cost-effective way to protect data assets and reduce the threat of an external attack. If there is a breach, we offer a comprehensive computer virus removal and backup service to reduce the effectiveness of the attack and set up safeguards to prevent further intrusions.

We provide security solutions that are customized to meet the unique challenges your company faces.  We deliver professional network security consulting and auditing services you can rely on.

Safeguarding your business systems and data is a requirement in today’s world.  Defend what really matters, with network security that won’t let you down.

Why hire a network security consultant?

The goal is to improve security in a way that doesn’t interfere with the company’s workflow. Our technicians analyze each network to mitigate risks and ensure industry compliance. A network security service protects the business from online threats to ensure data integrity. They work with users to train them in the various security protocols and eliminate remote security vulnerabilities.

How does a network security professional detect threats?

You can expect the computer network technicians at Computer Doctors On Call Ltd. to do a full assessment of the network that would include services such as:

• Penetration testing
• Firewall configurations
• Antivirus assessments
• Antivirus deployments
• Configuration audits
• Policy audit

This combination of assessment strategies pinpoint vulnerabilities in the network so we can create effective security solutions that provide ultimate protection of your business infrastructure. With locations in both Wasaga Beach and Toronto, Computer Doctors On Call Ltd. can be at your location quick for an onsite checkup of your network security.

Don’t take chances with your data. Hire a network security consultant. Contact Computer Doctors On Call Ltd., serving the Greater Toronto area, today and get the peace of mind that comes with safe, effective and efficient network security.

This type of remote network support can help to resolve various computer issues courtesy of a remote team of technical support experts. Whether it is scanning for malware, installing drivers or business applications, removing computer viruses, or installing software upgrades, remote computer support services can be completed without scheduling a visit to a specific location.

This means that you don’t need to waste time trying to “line-up schedules,” or stay late to accommodate an IT team. Instead, remote computer support companies will be able to fix your computer network issues in real-time.

How Can Remote Computer Support Service Help Your Company?

If you’re spending your days worrying about IT, then you’re wasting time and money when you should instead be focusing your efforts on growing your small business.

Remote computer support companies are here to alleviate your IT concerns, while simultaneously providing the remote network support needed to proactively resolve issues before they can escalate.

In fact, your remote computer tech support team is on-call to answer any and all of your questions as often as you need. From reducing downtime, to speeding up IT solutions, with online remote computer support your business will operate more smoothly and your productivity levels will increase.

What Are The Benefits Of Online Remote Computer Support?

There are numerous benefits to working with a remote computer support company. These benefits include:

• A faster response time that can drastically reduce downtime.
• Remote access can be less intrusive and disruptive than on-site visits. In fact, remote computer support services often reduce the time it takes to resolve computer and network issues without having to ask someone to leave their work area.
• Productive technical assistance increases efficiency, productivity levels are enhanced, flexibility is gained, and business interruptions are avoided.
• Repairs can be conducted after hours so that employees and customers aren’t impacted by troubleshooting sessions, system reboots, or software upgrades.
• By working remotely, many computer support companies are able to remove the extra costs that are built into onsite services. These costs savings are passed on to you, the customer.

Take The Next Step … Contact Computer Doctors On Call For Computer Repair Remote Support

With over 30 years of experience, the Computer Doctors On Call team is proud to offer timely, high quality remote computer support services to all of our clients throughout Ontario, Canada. If you have a computer or network problem, we are here to help.

Simply contact us, tell us about the issue that you are experiencing, and our remote computer tech support team will work efficiently to resolve your network issues so that normal business operations can resume.

Do you need help monitoring your network? Do you lack the tools needed to troubleshoot issues and avoid future downtime? If you answered yes to either of these questions, then you need remote network monitoring.

What Is Remote Network Monitoring?

Remote network monitoring services can help you to avoid unnecessary downtime by collecting information from LAN sites without ever leaving your current workstation.

By collecting information ahead of time, remote network monitoring can help you to diagnose problems early on, fix issues BEFORE they escalate, and get clear insight into how your entire network is performing.

In short, remote network monitoring is designed to enhance overall network performance and improve the operational health of your business.

How Can A Remote Network Monitoring Service Help Your Business?

At their core, our remote network monitoring services are designed to take a proactive approach with helpful notifications and instant alerts. When time is of the essence and you don’t have a moment to lose, this proactive approach can help to stop critical system failures, while simultaneously avoiding costly downtime.

From improving the security of your network to ensuring that all connected devices are operating at peak efficiency, remote network monitoring is the tool that your business needs to retain its competitive edge.

What Are The Benefits To Using A Remote Network Monitoring Service?

Our remote network monitoring services offers numerous benefits to small and growing businesses.

For example, if your network spans different locations, then remote monitoring will allow you to manage each device at every location without leaving your current workstation.

This enhanced visibility is paramount to maintaining optimal performance levels, distinguishing potential problems, and tracking all network devices.

Additional benefits include:

• Implement continuous device network monitoring
• Save money and time by stopping potential network issues before they escalate and wreak havoc on your business operations
• Secure your network with encrypted authentication, customized user access, and comprehensive remote network monitoring tools
• Complete automated security patch updates
• Increase productivity by reducing the workload on network management systems

Who Can Use Remote Monitoring Services?

Remote monitoring services are useful for any sized business. Whether you have a small team in one location, or your business spans coast-to-coast, remote network monitoring services offer the tools and expertise that you need to troubleshoot issues, increase productivity, and improve security – all while saving time and money.

No matter the number, be it 10 to 100 desks, every network connection needs to be secure, operating at the optimal levels, and working seamlessly if you want to maintain the operational health of your business.

Take The Next Step … Contact Computer Doctors On Call Today

With over 30 years of experience, we are proud to offer timely, high quality, and comprehensive remote network monitoring services to all of our clients throughout Ontario, Canada.

If you have a network problem, we are here to help. Simply contact us, tell us about your network issue, and our team of network specialists will be on the job to resolve your network issues so that business operations can resume.

Computer Network Solutions for the Greater Toronto Area

Your network is critical to most business functions, so when it is slow or goes down completely, that’s a big problem.

Computer network solutions offered by Computer Doctors on Call Ltd. provide the core services that Canadian businesses need – whether you’re looking to fix something, upgrade, connect, secure or back up their networks.

Computer Doctors on Call Ltd. has been providing companies in Toronto, Barrie, Wasaga Beach, Collingwood, Thornbury, Meaford, Owen Sound in Ontario with practical and effective computer network solutions since 1986. We service clients both onsite and remotely to ensure they have 100 percent attention when it’s needed.

By providing clients a comprehensive menu of network computer solutions including computer network setup, support, repair and maintenance, we are able to stabilize and improve the systems our clients rely on to stay in business. Our computer network technicians have the experience to develop creative computer network solutions customized to fit the needs of each business in a timely manner.

What services do we offer?

We offer full computer maintenance services, but that might mean different things to different companies. For most, it will include both computer network repair and professional network security. By doing an assessment of a company’s computer assets, we develop a laundry list of things that will improve their network. Some possible solutions might include:

• Data recovery services
• Computer network support
• Computer virus removal
• Onsite computer repair
• Remote computer tech support
• Network security consultations
• Spyware removal services

Each network computer solution strategy is custom-made to suit the needs of the client. For Computer Doctors on Call Ltd., good and effective client service is the metric we grow on, so we make that a priority. Our job is to provide you peace of mind when it comes to your business network. That’s what you can expect from comprehensive computer network solutions.

Why are we the right company for network computer solutions?

With over 30 years of experience, companies in the Greater Toronto area know that Computer Doctors on Call Ltd. has the people and assets to stabilize their networks. Unlike other computer network providers, we don’t believe in BAND-AID solutions. We work to provide our clients with long-lasting computer network solutions, so they have a more cost-efficient and stable system. It’s that guarantee that turns out clients into long-term partners.

Call Computer Doctors on Call Ltd. today to find out more about our full and practical computer network solutions. We can help.